Recently I was in a crash. The other driver ran a stop sign and the impact broke my arm. The other driver’s insurance company called me and said they want to send an adjuster out to my house to interview me. Is this normal? Do I have to meet with them?

We are so sorry to hear about your crash, and we hope your arm is healing up quickly! Insurance adjusters are trained to call you immediately after a wreck.

To be honest, they know that if they can get to you before you hire an attorney, it could save their company money.

They literally put this in their training manuals.

Under your insurance policy, you have an obligation to cooperate with YOUR company, but that doesn’t mean you have to talk to them while you’re still injured or in the hospital. If you get a call from your adjuster, tell them you want an opportunity to consider hiring counsel and that you will cooperate with them after consulting with an attorney.

If the other driver’s adjuster calls, you have NO obligation to provide them with information, and you should not talk to them until you consult with an attorney.

If you would like to set up a free consultation with us, we would be happy to look at your crash report and medical records in order to determine if you need an attorney. If you do, you will not pay anything unless we secure a settlement or verdict for you.

For more information on what to do after a crash, please order your copy of our free book ‘When the Rules of the Road Get Broken,’ or download your copy HERE.